Support FAQ
How do I obtain a username and password to the RingCube Support Portal?
If you are an enterprise admin who has purchased or is already in trial with RingCube's vDesk product, please contact either your sales representative or send an email to supportportal@ringcube.com and request a login to the RingCube Support Portal.
I forgot my Support Portal username and/or password. How do I retrieve them?
By default your Support Portal username is the email address you provided to evaluate the product (typically your work email address).
If you have forgotten your Support Portal password, please visit the Support Portal login page, click on "Forgot your password?" link and an email with a temporary password will be emailed to you within a couple minutes. If you do not receive this email within five minutes, please check your Junk folder. If you continue to have any problems logging into the RingCube Support Portal, please send an email to supportportal@ringcube.com detailing the issue you are having.
Where do I download the latest vDesk version?
All vDesk documentation and product downloads are available within the RingCube Support Portal .
The vDesk downloadable files are available only to our vDesk customers. Please contact sales at sales@ringcube.com if you would like to evaluate vDesk.