Secure "Work from Home" Contact Center
The Secret is Out:
vDesk is the Secure "Work at Home" Call Center Solution
More than ever, enterprises are exploring the "Work At Home" service delivery model. This fast-emerging alternative is a viable and reliable sourcing model compared to the current trend of offshoring agents. This At-Home model continues to grow rapidly due to increased downward price pressures on enterprise contact centers and Business Process Outsourcers (BPO). Recent studies show that buyers have driven down rates by as much as 10% causing enterprise contact centers and BPO’s to investigate expansion of their Work At Home professional workforce.
According to Gartner, 41% of enterprise contact centers plan on employing "Work At Home" agents in the near future.
vDesk Passes PCI and Security Compliance Audits
vDesk provides a well-managed and highly isolated workspace containing the applications, data and settings for creating a work at home call center. When using their vDesk workspace, confidential data and network traffic is completely isolated from the user’s unmanaged PC.
Many Fortune 500 clients express concerns and questions regarding security; vDesk has been the answer. View the following press releases to see how some of our clients have deployed vDesk as their secure and confidential desktop virtualization solution:
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Watch the webinar on how Cloud 10 securely deploys "Work At Home" agents:
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Windows 7 Webinar View Webinar |
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Pandemic Solution View Webinar |
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Gartner, SouthCoast Bank View Webinar |
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Virtual Desktop Architectures Download PDF |
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Introduction to vDesk Download PDF |
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Desktop Virtualization Buyer's Guide Buyer's Guide |
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Cost Savings with Desktop Virtualization TCO Report |
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VDI and vDesk Solutions Brief |
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vDesk and Fusion Solutions Brief |
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vDesk and Parallels Solutions Brief |